Shipping policy

  • All orders are processed within 3–5 business days.
  • Custom or made-to-order items may require additional time depending on complexity. Estimated timelines will be provided at checkout or via email.
  • Shipping rates are calculated at checkout based on your location and selected service.
  • Cherry & Chisel is not liable for delays caused by third-party carriers.
  • We currently ship to select international destinations.
  • International customers are responsible for any customs duties, taxes, or import fees.
  • Once your order ships, you’ll receive a confirmation email with tracking information.
  • Please allow up to 24 hours for tracking updates to appear.
  • All items are securely packaged to ensure safe transit.
  • Larger furniture pieces may ship in multiple boxes or via freight.
  • Shipping times may vary due to carrier delays, weather, or high order volume.
  • If your order is delayed, we’ll notify you promptly and work to resolve the issue.
  • Please double-check your shipping address before placing your order.
  • We are not responsible for packages lost due to incorrect or incomplete addresses.