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Shipping policy
- All orders are processed within 3–5 business days.
- Custom or made-to-order items may require additional time depending on complexity. Estimated timelines will be provided at checkout or via email.
- Shipping rates are calculated at checkout based on your location and selected service.
- Cherry & Chisel is not liable for delays caused by third-party carriers.
- We currently ship to select international destinations.
- International customers are responsible for any customs duties, taxes, or import fees.
- Once your order ships, you’ll receive a confirmation email with tracking information.
- Please allow up to 24 hours for tracking updates to appear.
- All items are securely packaged to ensure safe transit.
- Larger furniture pieces may ship in multiple boxes or via freight.
- Shipping times may vary due to carrier delays, weather, or high order volume.
- If your order is delayed, we’ll notify you promptly and work to resolve the issue.
- Please double-check your shipping address before placing your order.
- We are not responsible for packages lost due to incorrect or incomplete addresses.
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